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Frequently Asked Questions

Below are questions I get asked frequently! Please take a look and if your question hasn't been answered, do not hesitate to reach out to me through email or book a free consultation!

How do I get started with Pronoia Designs?

It's easy! Book a free consultation through our website. During this session, we'll discuss your needs, goals, and vision for your website. From there, we'll create a custom plan to bring your project to life!

How long does it take to complete a website project?

The length will change based on the package we decide on and can be anywhere from 4 days to 4 weeks. Length is also dependent on budget and deadline, but will be decided upon during our Kickoff Meeting.

Do you offer both editing and new website builds?

Absolutely! Whether you're seeking a fresh start or looking to revamp your existing website, I offer both redesign and new website creation services customized to your needs and vision.

Are there any extra costs?

Yes, a couple. Your website will be hosted on Squarespace, so you will need to pay a hosting fee to them. You can see their pricing plans here. I can save you money though, so hold off on purchasing a subscription!

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You will also need to purchase a domain for your website (if you have one already, we can transfer it to your new Squarespace site).

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Other possible costs could be copywriting, brand photography, and any extra software your business may need.

What services does Pronoia Designs offer?

Specializing in creating custom websites for service-based businesses and e-commerce shops, our services include website design, search engine optimization (SEO), brand identity design, and website consulting.

What does SEO mean?
 

SEO stands for search engine optimization and is the process of improving your website to increase its visibility across online search engines. It can help your website rank higher on search engine results pages (SERPs), increasing your business’ exposure to potential clients.

Do your website design services include mobile-friendly designs?

Yes! I take pride in creating websites that are not only visually appealing but also user-friendly and optimized for mobile devices of various sizes. Your website's accessibility and ease of use are top priorities for me because they're so important to your clients.

Do you offer a payment plan?

The default payment plan is a 50% deposit collected when the contract is signed and the remaining 50% is collected at the end of the project.

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If you need a different payment timeline, please let me know and we can customize a payment plan  for you!

What is included in a custom website design package?

Our custom website design packages include a fully branded and responsive Squarespace website optimized for all devices, basic SEO setup, integration with third-party tools (such as schedulers and email), accessible design, and a detailed off-boarding tutorial to help you maintain your site. We also provide two rounds of edits to ensure your complete satisfaction.

What makes Pronoia Designs different from other website designers?

At Pronoia Designs, I'm the difference! I prioritize building genuine relationships with my clients and take the time to understand your unique needs and values, ensuring that your website really reflects your brand. My commitment to accessibility, inclusivity, and personalized service sets Pronoia Designs apart as well I'd say.

Will I have to do any ongoing maintenance on my site?

Only if there are big changes within your business (team members, services, pricing, contact info, etc.).

Should you require updates to your website I can absolutely help you with this!

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Have your questions been answered? If not, book a call to ask me, below!

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