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Terms of Service & Refunds

Welcome to Pronoia Designs!

These Terms of Service ("Terms") govern your access to and use of the Pronoia Designs website and digital products. By accessing or using our site, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our digital products, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the site after any such changes constitutes your acceptance of the new Terms.

3. Purchases and Payment

Pricing: All prices are listed in Canadian Dollars (CAD).
Payment: Payment must be made in full at the time of purchase through our secure payment gateway.
Taxes: You are responsible for any applicable taxes.

4. Digital Products

License: Upon purchase, you are granted a non-exclusive, non-transferable license to use the digital products for personal or professional use.
Restrictions: You may not resell, redistribute, or share the digital products, or any part thereof, with any third party.

5. Refund Policy

Due to the nature of digital products, all sales are final and non-refundable. Please review the product descriptions carefully before making a purchase.

6. Intellectual Property

All digital products and content on our website are the intellectual property of Pronoia Designs. Unauthorized use, copying, or distribution is prohibited.

7. User Conduct

You agree not to use our site or products for any unlawful purpose or in any way that could harm our reputation or operations.

8. Privacy

We value your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.

9. Limitation of Liability

Pronoia Designs shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our digital products.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms, please send an email.

Refunds

Refund Policy for Digital Products

At Pronoia Designs, we strive to provide high-quality digital products that meet your needs and expectations. Due to the nature of digital downloads, all sales are final and non-refundable.

No Refunds

Please note that we do not offer refunds for any digital products purchased from our store. Once a digital product has been downloaded, we are unable to process a return or refund.

Why No Refunds?

Instant Access: Upon purchase, you gain immediate access to the digital product.
Intellectual Property: Digital products are intangible and cannot be returned like physical goods.

We encourage you to review the product descriptions and any available previews or samples before making a purchase. If you have any questions or concerns about a product, please feel free to contact by email before completing your purchase.

Thank you so much for understanding and for supporting Pronoia Designs!